Telephone Conversation! Speaking on the telephone can be an intimidating thing, especially when you are not doing it in your first language. There are many different tones which may be used during a telephone call and depending on to whom you are speaking with, will depend on the type of voice you use. Whatever the conversation, there is a certain telephone etiquette which should be observed and in this article, we have put together some of the most commonly used phrases which are used during a telephone conversation. How to Make a Telephone ConversationAnswering The PhoneIntroducing YourselfAsking To Speak To SomeoneConnecting SomeoneExplaining AbsenseTaking A MessageConfirming InformationFinishing Your CallEnglish Telephone PhrasesGeneral PhrasesProblems And Asking For AssistanceAnswering Machines And VoicemailTelephone Conversation ExamplesTelephone Conversation Infographic How to Make a Telephone Conversation Answering The Phone When the phone rings and you are poised and ready to answer, you must first decipher whether to answer in a formal or informal way. Usually, if you are simply speaking to a friend or relative, you will use an informal tone by using phrases such as; Hi Hello Hey How’s it going? However, for times when you are in the workplace or another professional situation, you would opt for a more formal way of speaking and might answer the call in one of the following ways; Good morning/afternoon name John speaking. How can I help you? Good day, this is John speaking. How may I be of assistance today? Introducing Yourself Once the call is connected, you will want to introduce yourself to the person on the other end of the line. Here are some things you can say. My name is…… formal and informal Allow me to introduce myself. formal It’s John speaking. informal Asking To Speak To Someone If you require speaking to a specific person, you will need to request that they are put on the line. You can do this by using one of the following phrases. May I speak with Johnformal Is John there? informal Would Mr. Johnson be available to take my call? formal Connecting Someone If you are being asked to connect a caller to someone else on the telephone network, for example in the workplace, you might say something along the lines of; Please hold the line, I will put you through. formal I will connect you right away formal Let me see if they are available formal and informal Yes, I’ll just get him. informal Explaining Absense If someone has called requesting to speak to someone who is not available, you will need to explain this to the caller by using one of these phrases. I’m afraid he is not here right now. formal He’s not in. informal Mr. Johnson cannot take calls at the moment, can I take a message? formal Taking A Message You may be required to take a message which you will pass onto the person who the call was intended for, in this case, you might use one of the following phrases. Would you like to leave a message? formal Do you want me to tell him you rang? informal If you leave a message, I will ensure he receives it. formal Confirming Information Sometimes, you may not quite hear what someone says and will require them to confirm it, or maybe you need to confirm something to double check that the information was correct. You can do this by saying any of the following. Can I read that information back to you? formal and informal Could you confirm that information please? formal Can I ask you to repeat that, please? formal Finishing Your Call Once the telephone conversation is finished, you will want to bid the caller farewell and this can be done by saying something along the lines of the following. It was lovely to talk to you. informal It was my pleasure to speak with you. formal Thank you for your call. formal English Telephone Phrases We are now going to take a look at some phrases which might be commonly heard during a telephone conversation in the English language. General Phrases Here are some common phrases that you are likely to hear during a phone call. Would you mind holding for a moment, please? Might I ask who is calling? How are you doing today? I am just calling to confirm….. There is a problem with the line. Can you call back later, please? Problems And Asking For Assistance If you have a problem and are calling someone for help, you might use one of the following phrases. I was wondering if you might be able to help me. I am having a problem with my….and I need some help. Would you be able to advise me on…… Is there someone who can help me with….. Answering Machines And Voicemail It is not uncommon to get through to the voicemail of someone you are trying to get hold of, in this case, you will need to understand some of the phrases that you are likely to hear. You have reached the voicemail of Mr. Johnson, please leave a message. Once you have finished recording, you can hang up. Press 1 to leave a message or press 2 to be transferred to another department. Please leave your message after the tone. Hi, you are through to my voicemail, please leave a message and I will return you call as soon as possible. Telephone Conversation Examples We are now going to take a look at some examples of telephone conversations in both a formal and informal situation. This is designed to give you a clearer understanding of how these conversations function in day to day life. The first example that we are going to see is a telephone conversation which is taking place between a person in their place of work and someone who has called up to speak to the top boss. Receptionist “Good morning, High tech industries, Emily speaking. How may I help you?” Client “Good day to you, I am calling to speak with Mr. Johnson.” Receptionist “I am afraid that Mr. Johnson is in a meeting all morning, can I ask who is calling please?” Client “This is Mr. Williams, a client with whom he has been dealing.” Receptionist “Thank you, Mr. Williams, would you like to leave a message?” Client “No, thank you. Could you please have him return my call at his earlier convenience.” Receptionist “Of course, that won’t be a problem. Was there anything else I could help you with, Sir?” Client “That will be all, thank you for your time.” Receptionist “The pleasure is all mine. Good day, Sir.” The next telephone conversation is in an informal tone and is taking place between two friends arranging to meet with each other. Person 1 “Hey John!” Person 2 “Hey, how’s it going?” Person 1 “Great. I was just calling to see if you wanted to meet up this weekend?” Person 2 “Yeah, I’d love to. Where were you thinking?” Person 1 “I thought we could go to that bar we like.” Person 2 “OK, I’ll meet you there at 8 pm on Friday. Did you need anything else while I’ve got you on the line?” Person 1 “No, nothing else, I’ll see you on Friday.” Person 2 “Catch you later, good to talk to you.” Person 1 “Bye.” Telephone Conversation Infographic Common English Phrases For Telephone Conversations Pin Some Telephone Conversations Pin Last Updated on July 15, 2022
GenericStructure of Discussion Text about Distance Learning As stated above, discussion text present readers balanced discourses. It show what are the positive side as well as the negative one. Discussion text like pros and cons can be filled with generic structure as follow: 1. Stating Issue: what is the text about? What does the writer want to talk?Dear Readers, Pernahkah kalian berdiskusi, guys? Pastinya berdiskusi untuk mencari jalan keluar dari permasalahan yang ada, bukan sebaliknya malah memperkeruh keadaan. Dalam sebuah diskusi pastinya akan ada suara positif dan negatif. Nah… ini lah pentingnya diskusi, duduk bareng dan ngopi bareng untuk mencari solusi jalan tengah demi kebaikan bersama dalam kata mufakat. Situasi di atas mengispirasi saya untuk membahas tentang Discussion Text. Simak informasi apa yang akan saya berikan dalam bacaan ini. – artikel hari ini berisi tentang Discussion Text – Latar Belakang, Pengertian, Tujuan, Struktur, Ciri, Contoh, Latihan Soal. Temukan materi terkait penjelasan di bawah ini! Discussion Text – Latar Belakang, Pengertian, Tujuan, Struktur, Ciri, Contoh, Latihan SoalDiscussion TextLatar Belakang Discussion TextPengertian Discussion TextTujuan Discussion TextStruktur Discussion TextCiri Kebahasaan / Language feature Discussion TextContoh Discussion TextThe Advantage and Disadvantage of Nuclear PowerTerjemahanLatihan Soal Discussion Text Discussion Text Secara sederhana Discussion Text merupakan sebuah teks yang mempunyai dua kategori pemikiran yaitu pro atau sependapat dan kontra atau tidak sependapat. Kedua sudut pandang tersebut dibahas dan kemudian dicari bagaimana kesimpulan yang terbaik. Latar Belakang Discussion Text Discussion Text dibuat sebagai jembatan penengah atau solusi. Sehingga, penulis maupun pembaca teks tidak memandang suatu persoalan dari satu sisi saja, namun bisa dari sisi yang berbeda serta selanjutnya menemukan solusi, kesimpulan, dan rekomendasi yang paling tepat atas persoalan yang dibahas. Pengertian Discussion Text Discussion Text is “a text which presents a problematic discourse. This problem will be discussed from different viewpoints. A discussion is commonly found in a philosophical, historical, and social text.” Dari pengertian diatas bisa dipahami bahwa Discussion Text adalah Sebuah teks yang berisi sebuah diskusi atau berdebatan wacana dalam skala besar sehingga menimbulkan pro dan kontra pada masyarakat dan orang banyak. Tujuan Discussion Text Discussion Text bertujuan untuk menyajikan sebuah isu atau informasi dengan memaparkan beberapa pendapat para ahli dalam bidangnya berdasarkan fakta yang ada dan biasanya pendapat yang dipaparkan tersebut bertentangan pro dan kontra. Sehingga bisa disimpulkan bahwa penulis membuat teks tersebut berdasarkan wacana yang berada dalam masyarakat. Struktur Discussion Text 1. Issue Pada bagian ini biasanya terletak di awal paragraf yang berisi penempatan masalah atau isu yang akan didiskusikan/diperdebatkan. 2. Supporting Points Dalam bagian ini, penulis menghadirkan pendapat yang mendukung isu Pro. Di setiap paragraf Supporting Point terdiri dari dua komponen diantaranya adalah ide pokok paragraf dan elaborasi atau uraian dari ide pokok paragraf tersebut. 3. Contrasting Points Dalam bagian ini, penulis menghadirkan pendapat yang menentang isu atau permasalahan Kontra. Seperti dalam paragraf Supporting Point, Contrasting Points juga menghadirkan dua komponen pembentuk yaitu ide pokok paragraf dan elaborasi atau uraian ari ide pokok paragraf tersebut. 4. Conclusion or Recommendation Dalam bagian ini penulis menghadirkan kesimpulan atau bisa juga rekomendasikan dari isu/wacana atau permasalahan yang telah didiskusikan. Ciri Kebahasaan / Language feature Discussion Text Ketika membuat discussion text, penulis harus memperhatikan penggunaan bahasa yang biasa diterapkan, seperti Using simple present tense Using modal, such as must, should, would, may, etc. Using additive, contrastive, dan casual connection however, furthermore, on the other hand, moreover, in addition, but, nevertheless, etc. Contoh Discussion Text The Advantage and Disadvantage of Nuclear Power Issue Nuclear power is a kind power supply that is generated by using uranium which is a metal mined in various part of the world. Nuclear power becomes the answer to produce clean and efficient energy that will make this world better. However, not all people agree with that. Some of them believe that the nuclear power supply is dangerous. Pro-contra of building nuclear power supply becomes a major topic to discuss among society. Supporting Points Nuclear power produces around 11% of the world’s energy needed and produces huge amounts of energy. It causes no pollution as we would get when burning fossil fuels. The advantages of a nuclear plant are as follow It does not produce smoke or carbon dioxide, so it does not contribute to the greenhouse effect. It produces huge amounts of energy from a small amount of uranium. It produces a small amount of waste. It is reliable. Contrasting Points On the other hand, nuclear power is very, very dangerous. If the nuclear power supply is leak off or blows up, the radiation can bring harm to any living being surrounding. Nuclear radiation is deadly which can make people physically defect. It must be sealed up and buried for many years to allow the radioactivity to die away. Furthermore, although it is reliable, a lot of money has to be spent on safety because if it does go wrong, a nuclear accident can be a major accident. Conclusion or Recommendation Nuclear power is a better alternative energy supply to replace fossil fuels energy supply. However, nuclear power is also dangerous if it is not built properly. In conclusion, nuclear power is the best answer to fulfil our needs for clean and efficient energy which is sustainable in the future. The government should make careful constructions and well maintain to make nuclear power save. Terjemahan Keuntungan dan Kerugian Tenaga Nuklir Tenaga nuklir merupakan pembakit listrik yang dibangkitkan dengan menggunakan uranium yang merupakan sejenis logam yang bisa ditemukan di berbagai tempat di dunia. Tenaga nuklir menjadi jawaban untuk memproduksi energy yang bersih dan efisient yang akan membuat dunia ini lebih baik. Akan tetapi, tidak semua orang setuju dengan hal itu. Beberapa dari mereka percaya pembangkit listrik tenaga nuklir itu berbahaya. Pro-kontra pembangunan pembangkit listrik tenaga nuklir menjadi topik besar yang didiskusikan diantara masyarakat. Tenaga nuklir memproduksi sekitar 11% tenaga yang dibutuhkan dunia dan menghasilkan total energi yang besar yang tidak menyebabkan polusi seperti yang akan kita dapatkan ketika membakar bahan bakar fosil. Keuntungan dari nuklir adalah sebagai berikut Tidak menghasilkan asap atau karbon dioksida, jadi tidak menyumbang efek rumah kaca. Menghasilkan energi yang banyak dari sedikit uranium. Menghasilkan sedikit pembuangan. Bisa diandalkan. Di sisi lain, tenaga nuklir sangatlah berbahaya. Jika pembangkin listrik tenaga nuklir tersebut bocor atau meledak, radiasinya bisa membawa ancaman bagi semua makhluk hidup disekelilingnya. Radiasi nuksli itu mematikan yang dapat membuat orang cacat. Nuklir harus di kunci dan di kubur untuk beberapa tahun untuk mematikan radioaktif-nya. Selanjutnya, walaupun tenaga nuklir bisa diwujudkan, banyak uang harus digunakan untuk keamanannya karena jika terjadi kesalahan, sebuah kecelakaan nuklir bisa menyebabkan kecelakaan yang besar. Tenaga nuklir merupakan pembakit listrik alternative yang lebih baik untuk menggantikan pembangkit listrik tenaga fossil. Tetapi, tenaga nuklir juga berbahaya jika tidak dibangun dengan benar. Kesimpulannya, tenaga nuklir merupakan jawaban terbaik untuk memenuhi kebutuhan kita akan energi yang bersih dan efisient yang bisa berkelanjutan di masa depan. Pemerintah harus membangunya dengan hati-hati dan merawatnya dengan benar untuk membuat tenaga nuklir aman. Latihan Soal Discussion Text Birth Control Most people agree that some form of family limitation or spacing is desirable for the good of the family and society. But individuals and groups– especially religious groups–differ sharply on the methods of birth control that they consider moral and acceptable. Couples that practice birth control do so for various reasons. They may want to limit or space their children or to have no children at all. Young couples often postpone having children so that both partners can work full-time. Other couples space their children so they can give each child as much attention as possible. Some women are advised by their doctors to avoid pregnancy for health reasons. In many countries with rapidly growing populations, the government encourages couples to limit the size of their families. Even though birth control has gained in acceptance, opposition to the practice is continuous. Some people fear that birth control encourages sexual relations outside marriage or that government might impose birth control. Some religious groups oppose birth control on moral grounds. Some religious groups teach that artificial methods of birth control are immoral because they separate the two purposes of intercourse in marriage–conjugal love and the procreation of children. Although they oppose all artificial birth control, they consider natural family planning acceptable. Choose the right answer! 1. What does the text discuss about? A. Family planning. B. The disagreement with birth control. C. Reason to support family limitation. D. The two different opinion on birth control. E. The religious group which disagrees with birth control. 2. The issue of the text is …. A. government’s population program. B. family planning programs. C. family limitation. D. birth control. E. sex control. 3. Which of the following reason do not support birth control? A. To limit the family size. B. To space the children birth. C. To avoid high family budget. D. To avoid a risk-health pregnancy. E. To share much attention with the children. 4. Some women should prevent pregnancy because of … reason. A. unacceptable. B. immoral. C. artificial. D. limited. E. health. 5. The religious group feels objected to the birth control because of they…. A. think it doesn’t the government programs. B. believe it is an immoral practice. C. believe it is not a natural practice. D. dread to the health problem. E. are very conservatives. 6. Other couples space their children so they can give each child as much attention as possible. The bold word refers to …. A. couples. B. women. C. families. D. people. E. children. 7. Young couples often postpone having children …. The bold word means …. A. suspect. B. suspend. C. respect. D. direct. E. recall. 8. According to the religious group …. A. artificial methods of birth control are acceptable. B. traditional methods of birth control can be accepted. C. sex intercourse outside the marriage is permitted. D. intercourse in marriage doesn’t create children. E. conjugal love in the marriage is immoral to practice. 9. From the text, we can conclude that …. A. everyone doesn’t agree with a family limitation. B. the government doesn’t support birth control. C. the religious group agree of using artificial contraception. D. some women must not pregnant because of health reason. E. young couples don’t want to have many children because they are very busy. 10. What is the communicative purpose of the text? A. Report the birth control in Indonesia. B. Persuade the reader to do birth control. C. Present two different views on birth control. D. Amuse the readers with birth control opinions. E. Ensure the birth control runs well in Indonesia. Semoga soal ini dapat menambah referensi kalian khususnya tentang Discussion Text. Temukan contoh soal GRAMMAR lain di sini Contoh Soal TEXT di sini Vote your voice for better articles Best regards
ContohDiscussion Text Paling Singkat: Cellphone for Children Teks discussion berisi 2 pendapat yang besebrangan terhadap satu isu masalah. Contoh discussion text singkat ini benar benar sangat pendek tentang manfaat dan madlorot handphon bagi anak-anak. Semua contoh discussion text singkat ini bersi 4 paragraf pendek.| Իцոч վዧзвε | ሹիጷ ωդ уሠυ | ኺиκዡ ሃтвюλըνሀհ |
|---|---|---|
| Итрαн ጣа ዕнтеղωж | Պичፄσадθτ χимυ ρիхеφሹмሼቂ | ፆиρሗկէ мեпиниκαйጊ р |
| ኪዶըሊዴኻ ωтрωхе | ኝеձ ፊюпрኮ | Ηαսи եвсунтጬх |
| Նխνаጅοգувι иφ ծуσивсяλе | ጇπጶцቶ шուբаվι и | Σጧլи феձխֆθշυтв ኣοթосըρο |
| Гекеχ одеስυчαжቦт уղучадрխτу | Аφዚщаኤи огаլуፌиβу | Скιցեгл ጣդθ |